Introduction
Understanding the terms and conditions of your exotic car rental is essential for a smooth and enjoyable experience. At Monarc VIP, we prioritize transparency and customer satisfaction. This guide outlines our rental policies to ensure you are well-informed and confident in your rental decision.
Age and Licensing Requirements
Minimum Age
Renters must be at least 21 years old to rent an exotic car from Monarc VIP.
Valid Driver's License
A valid driver’s license is required for all drivers. International renters must provide a valid international driving permit if their license is not in English.
Learn more about our requirements
Insurance and Liability
Insurance Coverage
Renters must provide proof of qualifying insurance or an approved protection option before vehicle release. Coverage requirements vary by vehicle, renter profile, payment method, and rental details, and are reviewed before confirmation. The current source of truth is the Monarc VIP rental terms.
Liability
Renters are responsible for damage, loss, policy violations, tolls, fuel, tickets, excess mileage, and other charges allowed by the signed rental agreement. The security deposit or card hold may be used for eligible charges, and additional costs may be billed if necessary.
Security Deposit
A refundable security deposit or card authorization hold may be required before or at vehicle pickup. The amount is quote-reviewed and varies by vehicle model, dates, renter profile, payment method, coverage approval, and booking details. Release timing depends on post-return review and the renter's card issuer or bank.
Understand our insurance policies
Rental Period and Mileage
Rental Duration
The minimum rental period is typically 24 hours, with flexible options for daily, weekly, and long-term rentals. Please confirm the rental duration at the time of booking.
Mileage Limits
Each rental includes a specific mileage allowance. Exceeding the mileage limit will incur additional charges. Unlimited mileage options may be available upon request.
Extension and Late Returns
If you wish to extend your rental period, please contact Monarc VIP in advance. Late returns may incur additional fees.
Pickup and Delivery
Pickup Locations
Vehicles can be picked up from our designated locations. Detailed instructions will be provided at the time of booking.
Delivery Service
Monarc VIP offers convenient delivery and pick-up services to your location, including hotels, airports, and residences.
Vehicle Inspection
Upon pickup and return, a thorough inspection of the vehicle will be conducted to document its condition. Renters are encouraged to inspect the car and report any pre-existing damage.
Usage Restrictions
Authorized Drivers
Only drivers listed on the rental agreement are permitted to drive the vehicle. Additional drivers must meet the age and licensing requirements.
Prohibited Uses
The vehicle must not be used for racing, off-road driving, or any illegal activities. Violations may result in immediate termination of the rental agreement, deposit/card-hold charges allowed by the signed agreement, and potential legal action.
Fuel Policy
Vehicles must be returned with the same fuel level as at the time of pickup. Refueling charges will apply if the car is returned with less fuel.
Learn about our usage policies
Cancellations and Refunds
Cancellation Policy
Standard bookings cancelled at least 48 hours before the rental start date are generally eligible for a refund of eligible prepaid rental amounts. Cancellations inside 48 hours, no-shows, peak-event bookings, special-order vehicles, and custom arrangements may incur fees or non-refundable deposits as stated on the quote or signed rental agreement.
No-Shows
Failure to pick up the vehicle at the agreed time without prior notice will be considered a no-show and may result in fees or non-refundable amounts stated on the quote or signed rental agreement.
Early Returns
No refunds will be issued for early returns unless previously agreed upon.
Frequently Asked Questions
Can I add an additional driver?
Yes, additional drivers can be added to the rental agreement at no extra cost, provided they meet the age and documentation requirements.
What happens if I have an accident?
In the event of an accident, contact Monarc VIP immediately. Damage responsibility, insurance handling, and any deposit/card-hold use are governed by the signed rental agreement, approved coverage, and applicable law.
Are there any hidden fees?
Monarc VIP reviews quote details before approval, including daily rate, mileage, selected delivery, coverage requirements, deposit/card hold, and eligible charges documented in the rental agreement.
Conclusion
Understanding the terms and conditions of your exotic car rental is essential for a smooth and enjoyable experience. At Monarc VIP, we prioritize transparency and customer satisfaction, ensuring you have all the information you need to make the most of your rental. Ready to hit the road in style? Contact us today to book your exotic car.